Shipping Policy

We deliver free of charge from our workshop in New Delhi to the PIN codes we serve. Here's how it works.

Delivery areas

Enter your PIN code on a product page or at checkout to see whether we deliver there, the delivery estimate and whether cash on delivery is available. Remote or hard-to-access locations may carry an additional delivery charge, which we'll confirm with you before dispatch. If you'd rather not pay it, we'll cancel your order and refund anything you've paid in full.

Delivery charges

Delivery is free on every order we deliver, apart from the remote-location charge described above.

Delivery timelines

The delivery estimate for your PIN code is shown on the product page and at checkout.

Made-to-order pieces ship once production is complete. We'll confirm the lead time with you when you order.

Delivery and setup

Our chairs arrive carefully boxed, with everything you need for a simple 5-minute setup, tool included.

When our own delivery crew brings your order, they carry it into your home, place it where you want it, set it up for you and take away all the packaging. When a courier partner delivers your order, we share the courier's name and tracking number with you once it has shipped, and you can follow it on our Track Order page.

Damaged in transit

Please inspect your delivery before you sign for it.

If a piece arrives damaged, tell us on the day of delivery if you can, and no later than 48 hours after delivery. Email info@dhareenafurnitures.com with your order number, clear photos and a video of the damage, and we'll arrange a repair, a replacement or a refund.

Questions

Email info@dhareenafurnitures.com or call +91 83685 38276 or +91 99719 12166. You can also WhatsApp us on +91 83685 38276. We're available Monday to Saturday from 10am to 7pm, and on Sunday from 11am to 5pm.